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Introduction to the Content Creator Handbook

New to the team?

Start with ★ Start here — Quick paths for website (v0), social, and cockpit, without technical overwhelm. This page is background for everyone who wants to understand the big picture.

cockpitOS is the central system for shopping centers — content, website, digital signage, all in one place.

For editors, this means concretely: Content is entered once in the cockpit and automatically appears on the website, screens, and apps. Websites can be built with v0 or Claude and directly edited with Claude. Claude can also communicate directly with the cockpit via an MCP connection — reading, creating, searching for content, and submitting for approval.


Where do I start?

The decision table for newcomers is available at ★ Start here. Briefly:

I want to …Start
Create a new website with v0Website with v0 (Quick path)
Social MediaSocial Media (Entry)
Content in the cockpitFirst Steps
Claude / MCPLater

The three areas of work

1 — Cockpit: Content

The cockpit at dashboard.cockpit-os.de is the only source of truth for content. Everything visible on the website lives here: shops, events, news, offers, services.

Never "invent" facts in v0 or Claude — always enter them in the cockpit.

Your daily areas:

  • Shop information, events, news, offers, hot picks, services, jobs
  • Workflow & approvals — when Claude or a manager submits content for approval

2 — Website: Code & Hosting

The center website runs as code in GitHub (Organization sawmuedev) and is published via Vercel. One center = one repo = one Vercel project.

  • New code/layout → v0 (in the browser, chat-based) or Claude (directly on Mac)
  • Secure & go live with code → GitHub Desktop (3 clicks: Get → Secure → Upload), then Vercel builds automatically

3 — AI Support: v0, Claude, MCP

ToolPurposeRequirement
v0Design new website layouts via chatv0 account (company license)
Claude (Desktop)Edit website files directly, write textsClaude Desktop + one-time IT setup
Claude + MCP (Remote)Read, create, search cockpit content, create centers, approve draftsClaude Pro/Team + remote URL from IT

What Claude can do with MCP

Once Claude is connected to the cockpit (→ Connect Claude & Cockpit), Claude can work in normal sentences:

Claude can …Example
Read & search centers“Which centers have an H&M?"
Create & update centers“Create the Westfield Hamburg-Überseequartier” · “Change the opening hours of Center X"
List & search shops“Show all fashion shops in Center X” · “Which shops are on the ground floor?"
Manage locations (ShopLocations)“Create a Kaufland branch for Center Y” · “Update the opening hours of the branch"
Manage chains (ShopChains)“Create a new Kaufland chain” · “Update the Deichmann logo for all branches"
Create news/events/offers/services“Create an offer for all Deichmann centers”
Copy content“Copy this event to all five centers”
Jobs/job postings“Show open positions in Center X” · “Create an apprenticeship position for Shop Y”
Search for content“Is there already news about the renovation?” · “Which offers expire next week?”
Expiring content“What expires this week and needs to be extended?”
Analyze content gaps“Which centers have less than 3 active offers?”
Planned content“What is planned for the next month?”
Hot picks/highlights“Set this offer as a hot pick for 2 weeks”
Read visitor feedback“What is the rating of Center X this week?”
Bulk update opening hours“Set Christmas hours for all shops in Center X” · “Update all Kaufland branches”
Archive expired content“Archive all offers that ended before today”
Submit drafts for approvalNothing goes live immediately — everything goes under workflow & approvals first
Approve drafts directly“Approve all drafts from the Summer Sale campaign”
Automatically upload images & videosExternal URLs are automatically uploaded to BunnyCDN
Lookup organizations“Which organization belongs to Center X?” — for IDs and access filters
All content via MCP goes live only after approval

Claude submits content as drafts by default (submitToWorkflow). They appear under Workflow & Approvals in the dashboard — the editorial team can review and approve them with one click.


System Architecture


Roles

RoleCan
Content EditorCreate, edit, publish content (own centers)
Center ManagerAdditionally: Grant approvals, approve workflow items
Super AdminEverything — including API keys, users, system settings

Next Steps

  1. New here?First Steps — Registration, navigation, first contents
  2. Need to set up a Mac?Mac Setup & Daily Work — IT sets it up, editorial team works
  3. Connect Claude with Cockpit?Connect Claude & Cockpit (MCP) — Path A: 3 clicks, no installation

Overview: Which document for what?

TaskDocument
Set up Mac, GitHub, v0, Vercel, ClaudeMac Setup & Daily Work
Build website from scratch with v0v0 Website A–Z
v0 Instructions A+B+C (for copying)v0 Instructions
Edit website directly with ClaudeWebsite with Claude
Connect Claude with Cockpit (MCP)Connect Claude & Cockpit
Create center, populate content via ClaudeConnect Claude & Cockpit → Create Center
Maintain content (news, events, offers…)First Steps · Workflows
Grant approvals (Workflow & Approvals)Workflow & Approvals
Technical API detailsDeveloper Guide

Support

For questions:

  • Technical (cockpitOS): Saad Badr, Technical Lead · technik@schickma.de
  • Phone: +49 201 857 927 24

Nutzungsstatistik: Seitenaufrufe werden anonymisiert erfasst. Im Umami-Dashboard nach diesem Pfad filtern: /en/content-creator-handbuch/einfuehrung